We offer a free bottle of water to all customers on an Inbound Airport Journey. Please take 1 bottle per customer as listed on the Journey Leg, any unused bottles to be returned to the Lock Up. At your discretion bottles can be used on other journeys, i.e. return journey of a Hen Do where […]
16 Seater Minibuses (MK7 & MK8) Front PSI = 65 Back PSI = 60 YJ16 YHX / YR17 VZF / SE14 NZW (8 seater) Front PSI = 47.9 Back PSI = 59.5 CT19’s (8 seater) All Tyres: PSI: 58 Bar: 4
Alfa-Travel Burtonwood Interchange Bus Lay-by, Shore Road Pumping Station, off A554 Canning Street (CH41 6DJ) Wigan (Mesnes Park Terrace) Warrington Central Station (WA2 7TT) Lymm Services (M6 J20)
As part of the EU-Driving Hours we are regulated and monitored by the DVSA to ensure we stay within the law, and maintain driver safety. Below is our policy regarding infringements (driving outside of the stated EU Driving regulations) Our internal disciplinary procedure is outlined below. If suitable, a documented discussion will take place first, […]
Dropping Off £15 Charge for up to 10minutes, so please be quick dropping off. Picking Up Please wait off site, message customers asking to call you once they have their bags – advise them to make their way to the Drop-Off / Pick-Up Zone and head round to keep costs down. *** WARNING *** – […]
LIVERPOOL AIRPORT – DROP OFFS & PICK UPS Express Drop Off Car Park – Follow Blue Signs / Arrows For pick ups wait off site, either at the end of Western Ave, or one of the places below. Like Manchester Airport, advise customers to message you once they are at the Express Drop off, then […]
WhatsApp for iPhone WhatsApp for Andriod WhatsApp is our recommended communication App between yourself and your customers, some customers may have a foreign number or be abroad when you message, and your network provider may charge a premium rate for these texts, which we can’t reimburse. As part of our excellent customer service, we ask […]
RED Multi Storey Parking – HA9 8DSBLUE Multi Storey Parking – HA9 0JBGREEN Coach / Car Parking – HA9 0TQPINK Multi Storey Parking – HA9 0HXPINK Coach Parking – HA9 0HXGOLD Multi Storey Parking – HA9 0BU
Drivers Card You must tell the DVLA immediately if your card is lost, stolen, damaged or not working properly. DVLA Telephone: 0300 790 6109 Monday to Friday, 8am to 7pm You must also apply for a replacement card within 7 days. (£19 for Replacement) After you’ve reported it You can only drive for up to 15 Days […]
Drop off and Pick Up from the same location Express Drop off and Pick up Driver Wait / Break Long Stay Car Park [2hrs Free Parking – £7 for 3hrs]
Start of Shift Arrive at Yard for Clock-In Time Get Bus Key from Lock-Up Drivers Card inserted into Tachograph Unit Manual Entries entered if applicable Complete Clock-In Checklist Trailer attached if required Complete TruTac Daily Checklist Check Chemicals/Equipment Seat Numbers match all jobs if not returning Car Seats collected if required Water collected if required […]
DVSA have updated their policy so all drivers now need to enter any other work carried out between driving via the Tachograph Unit in a bus. Below sets out how to enter these “other work” jobs on the Tachograph What other work should I enter? Any other paid work from ourselves (8 Seater Jobs, Cleaning […]
All Cash taken from customers must be deposited in the safe as soon as you return to the Lock-Up. Envelopes are available from either in the Bus glove boxes or in the Lock-Up. Please ensure you write the following details on the envelope for reconciliation: Booking Reference Number Customer Name Amount in the Envelope Drivers […]
Ryanair Passengers ONLY All other Passengers Waiting Areas DISCOUNT CARD Numbers
Drop off and Pick Up Use the specific Van / Minibus Drop off / Pick Up area in light blue. Entrance is just before the express car park to the left Duration Minibus/Van Up to 15 mins £6.00 Up to 30 mins £11.00
Luggage poses one of the biggest challenges to our business operations. It is very difficult to get an exact idea of how much luggage groups are bringing in advance, and with the limited luggage space available in our vehicles we must plan accordingly. When loading luggage onto a vehicle it’s important to ensure correct lifting […]
We understand you may encounter issues on your Journey The PA deals with all issues regarding the Children We strongly advise Drivers not to get involved as the contract is between the parents and Blackpool Council Drivers should also complete an incident form, so if the council do contact us we can advise that we […]
If you are unable to attend work due to sickness, you must report your absence as soon as reasonably possible by phone to the office on 01253 272205. Texting in sick is not acceptable – you need to ensure you speak to someone so that it is actioned straight away. Sickness up to 7 days […]
All buses should have the same Pre-sets stored as listed below: Pre-Set Number Radio Station Name Radio Station Frequency 1 Rock FM 97.4 2 Greatest Hits 96.5 3 BBC Radio 2 89.3 4 Capital 106.5 5 Heart 105.4 6 Smooth 100.4 Please dont adjust them so all drivers know the settings incase a customer asks […]
All requests for time off must be completed via the App under holiday Request before anything is booked, it will then be Approved/Denied by the office depending on the business needs at that time. Please complete this for any request where you can’t work, Ie you need 9am-12pm off for appointments, you need 4pm-midnight off […]