Breakdown Procedure

Policies & Procedures

The 24/7 breakdown number is

📞 0800 389 1708

Our breakdown cover is with the AA through our Insurer (QBE). If you call the number above and state the Policy Number, business name and registration plate of the vehicle, they’ll be able to assist you and up to 16 passengers.

Policy Number: Y141777FLT0121A Business Name: RedRaw Travel Ltd

Please always call the Out of Hours number first to log this with the office who can further help with the process.

As an alternative if a call is not possible, they have a text number which is 07860 027999. It is also important to state that you are a fleet customer as opposed to a personal member as we may ask for a membership number if we’re not aware it is a fleet account, please ensure the original breakdown text contains driver name, contact number and vehicle registration.